Download module description here.
Essential management and transferable skills for librarians and library staff:
- International Library Quality Standards- IFLA, ISO, Library of Congress, NISO
- Negotiating the Library Strategic planning puzzle- strategic and business planning skills for librarians
- Effective customer care, service and strategies in Libraries
- Time management: prioritising for time and workload
- Managing staff and Library Staffing Structures
- Communication and listening skills
- The Librarians guide to developing presentation skills
- Decision making, problem solving and Leadership skills for Librarians
- Job Interviewing skills for librarians
- Management of Change in 21st century libraries
- Modern Library Financial management, acquisitions and processing of library materials
Module Materials
Trainer Notes on Decision Making, Problem Solving & Leadership
Decision Making, Problem Solving & Leadership